Dear customer,

Between November 27, 15:35 CEST, and November 29, 10:25 CEST, our webhook notifications experienced a disruption.

The root cause of this issue was an infrastructural change that updated the runtime environment to a newer version, while the application code remained dependent on the previous version. This mismatch resulted in failed webhook processing during the affected period.

To prevent such incidents in the future, we are taking steps to enhance our monitoring systems...

Dear Customers,

We are committed to continually improving the performance and stability of our application. As part of this commitment, we will be conducting a planned upgrade on our application database. This maintenance is essential to ensure that we continue to provide you with the best possible service.

Maintenance Details:
Staging

• Date: 13th August 2024
• Time: 2:00 AM to 2:10 AM (CEST)
• Expected Downtime: Approximately 10 minutes

Production

• Date: 22th August 2024
• Time:...